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EastBanc offers the opportunity to grow your career and to advance in the real estate investment industry. We seek out the brightest and foster a culture that believes in “working smart” within collaborative teams while allowing your personal strengths and successes to shine through.

For any career information please contact
jobs@eastbanc.com

Commerical Assistant Property Manager

EastBanc, Inc., a Washington, DC-based international development and property management firm, is seeking an Assistant Property Manager to perform various functions within the Property Management Team. EastBanc specializes in the development, construction, and property management of luxury residential, retail and mixed-use projects and trophy/”Class A” office buildings. In alignment with corporate goals, specific responsibilities will include (but not be limited to) the following:

Responsibilities:

- Serve as primary contact and resource for tenant events planning in the property’s events center. Responsibilities include scheduling, invoicing, advising on facility use policies, etc.

- Coordinate with neighborhood organizations to plan and support community events on the property’s common plaza.

- Respond to tenant service calls, dispatching and tracking response to completion, and ensuring follow-up on each call.

- Schedule vendor access with tenants for contracted maintenance and services.

- Provide support to manager in reviewing AR, tenant outreach, and collections efforts.

- Serve as safety coordinator, facilitating tenant meetings, meetings with neighborhood BID and local authorities, managing and monitoring security cameras, access controls, etc.

- Manage certificate of insurance program, ensuring compliance of all tenants and vendors.

- Review utility and vendor service invoices for accuracy.

- Assist in managing service contracts, including vendor performance, scope adjustments, and contract preparation.

- Assist with routine property inspections, resolving any noted deficiencies.

- Assist with planning and preparing annual budgets.

- Demonstrate outstanding customer service in all areas of responsibility.

- Assist Property Management Team with special projects, as needed

- Perform other duties as assigned.

Requirements and Qualifications:

- A Bachelor’s degree.

- 5 years minimum of commercial property management experiencedemonstrating increasing responsibility.

- Ability to work professionally with people at all levels and maintain a high degree of initiative and self-direction

- Have excellent written and oral communication skills.

- Knowledge of MS Word, Excel, and Outlook. Experience with Nexus and MRI is a plus.

- This is a full-time in-person position.

We offer a competitive salary and benefits package, including health, dental, vision, life, short-term disability, and long-term disability insurance, as well as monthly parking, cell phone reimbursement, and tuition reimbursement. The salary range for this role is between $75,000 and $90,000, depending on the candidate's experience.

All employment decisions are made without regard to race, age, creed, sex, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as is protected by local, state or federal law.

Senior Commercial Property Manager

Seeking Senior Commercial Property Manager of a multi-asset mixed-use urban retail and office portfolio with critical thinking, financial acumen, and team management skills. Duties include but are not limited to developing and executing an annual business plan, financial reporting and management, maintaining property operations and services, delivering best-in-class service, supervising direct reports and contract personnel, managing the performance of outside vendors, interfacing with the tenants on all issues and concerns, and coordinating emergency response plans and efforts.

Responsibilities:

  • - Prepare budgets, financial reports, and other deliverables in accordance with the management agreement
  • - Prepare and present annual Operating Expense estimates and reconciliations
  • - Provide direction and leadership to on-site staff
  • - Manage on-site staff for contracted services for the parking garage, janitorial, security, etc.
  • - Prepare scopes, bid, and craft service contracts for vendor services, ensuring compliance with company contracting and insurance requirements
  • - Review service contracts annually, updating scopes of work and/or securing competitive bids from other vendors to ensure value for services performed
  • - Conduct routine quality assurance reviews of the work order system, following up with tenants on selected service calls to evaluate the tenant’s level of satisfaction with the work performed and to ensure that the problem is thoroughly resolved
  • - Liaise with tenant contacts to address issues related to physical assets, operations, security, special events, etc.
  • - Review the tenant's monthly payments to ensure timely remittance
  • - Conduct regular building inspections, generating work orders and/or contracting repairs as needed
  • - Maintain emergency procedures manual and drill on emergency evacuation procedures annually
  • - Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions
  • - Provide on-call support for after-hour issues that may arise within the facility.
  • - Demonstrate and maintain Outstanding Customer Service in all areas of responsibility, including those of subordinates
  • - Other duties as assigned

  • Requirements and Qualifications:

  • - Bachelor’s degree or equivalent
  • - RPA or CPM designation preferred
  • - A minimum of ten years of experience in commercial property management
  • - Working knowledge of building systems
  • - Strong customer service, interpersonal and supervisory skills
  • - Ability to work in a high-pressure atmosphere
  • - Strong organizational skills
  • - High degree of initiative, self-direction
  • - Excellent written and oral communication skills
  • - Proficiency in Microsoft Office Suite and experience with property management software such as MRI

  • Compensation and Benefits:

  • The position is a full-time, exempt position with compensation of $120-140,000 commensurate with experience. Our benefits package includes, but is not limited to, health, dental, life, short-term, and long-term disability insurance, cell phone, and tuition reimbursement.

    All employment decisions are made without regard to race, age, creed, sex, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as is protected by local, state or federal law.

    Commerical Property Manager

    This position performs various complex management functions under the direction of the Vice President of Property Management. Duties include but are not limited to oversight of day-to-day property operations, budget development, adherence to budget, and maintaining property operations and services consistent with Class A office building. In addition, supervise personnel, manage the performance of outside vendors, interface with tenants on all issues and concerns, and coordinate emergency response plans and efforts.

    Responsibilities:

  • - Lead, manage, and develop a team to ensure high performance and alignment with company standards.
  • - Make effective, well-informed decisions that enhance property operations, tenant satisfaction, and financial performance.
  • - Serve as a support for the Vice President of Property Management, providing insights, updates, and strategic recommendations.
  • - Collaborate with the Vice President of Property Management on tasks at 1875 Penn Ave and assist with portfolio-wide initiatives, including tenant relations, budgeting, and reporting.
  • - Prepare service contracts for vendor services, ensuring compliance with company contracting and insurance requirements.
  • - Review service contracts annually, update work scopes, and periodically secure competitive bids from other vendors to ensure value for services performed.
  • - Conduct quality assurance reviews of the work order system weekly, following up with the tenant on selected service calls to evaluate the tenant’s satisfaction with the work performed and ensure the problem is resolved thoroughly.
  • - Review and approve invoices regularly by following the Accounting Department schedule.
  • - Review and edit financial reports, prepare a detailed variance report, and submit all required information to the lender in a timely manner.
  • - Craft annual operating budget and capital improvement plan, working with the Chief Engineer to hone the operational expenses and incorporating input from the Accounting Department.
  • - Review annual expense reconciliation with the Accounting Department and present it to the tenant.
  • - Tracks use of and prepares bills for overtime HVAC services.
  • - Review tenant monthly payments to ensure timely remittances.
  • - Conduct regular building inspections, generate work orders, and contract repairs as needed.
  • - Work closely with tenant security managers to jointly oversee the contracted security services, covering base building operations and tenant concerns.
  • - Coordinate tenant renovation activities, ensuring all permits and documentation are submitted, including updated floor plans and any updates to building system records.
  • - Maintain emergency procedures manual and drill on emergency evacuation procedures at least once annually.
  • - Respond to building emergencies to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
  • - Manage property insurance programs and insurance compliance programs.
  • - Seek to improve energy efficiency and reduce overall energy consumption by implementing new technologies and products.
  • - Provides on-call support for after-hour issues that may arise within the facility. The position is considered part of the essential personnel to the asset.
  • - Demonstrate and maintain Outstanding Customer Service in all areas of responsibility, including subordinates.
  • Requirements and Qualifications:

  • - Bachelor’s degree or equivalent.

    - A minimum of 5-7 years of experience in the commercial facilities/property management environment.

    - Working knowledge of building systems.

    - Strong customer service and interpersonal and supervisory skills.

    - Ability to work in a high-pressure atmosphere.

    - Strong organizational skills.

    - A high degree of initiative and self-direction.

    - Excellent written and oral communication skills.

    - Ability to collaborate effectively with senior leadership, provide insights, and support company objectives.

    - Working Knowledge of MS Suite of Products

    Compensation and Benefits:

    The position is a full-time, exempt position with compensation of $110-130,000 commensurate with experience. Our benefits package includes, but is not limited to, health, dental, life, short-term, and long-term disability insurance, cell phone, and tuition reimbursement.

    All employment decisions are made without regard to race, age, creed, sex, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as is protected by local, state or federal law.

    Interested candidates should submit a cover letter and resume to the search committee at jobs@eastbanc.com.

    We offer our employees a competitive package of benefits which includes health and financial insurance.

    Health Insurance:
    Medical, dental, vision.

    Financial Insurance:
    Life Insurance.
    Short and Long Term Disability Insurance.
    401(k) retirement program. All employees are eligible to participate after 6 months.

    More information about EastBanc and its principals can be found here

     

    For any career information please contact
    jobs@eastbanc.com